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Pack & Ship

UPS Access Point in Rockford — E State St

Drop off packages and returns, ship, and pick up UPS deliveries at our walk-in counter.

Get Directions

Walk-in counter

Pickup times can change — call (815) 505-2509 to confirm.

What’s included

  • Drop off pre-labeled UPS packages and returns
  • Send a package — we can pack it for you
  • Have UPS deliver here and pick it up instead of at home
  • Bring a photo ID that matches the name on the package
  • Your tracking number helps us find it faster

UPS ShippingProfessional PackingAll Mail & Print services

What to bring
  • A photo ID that matches the name on the package (for pickups)
  • Your UPS tracking number, if you have it
More details

Walk in during store hours. Bring a pre-labeled UPS package or return to drop off, have us pack and ship something for you, or have UPS deliver to us and collect it at the counter.

Common questions
Can I drop off a pre-labeled UPS package or return?
Yes. Bring it to the counter with the UPS label attached and we'll hand it to UPS at pickup. If your return still needs a box, we can pack it. Keep your tracking number.
Can you pack it for me?
Yes. Bring the item and we'll pack it and ship it with UPS for you. Our Professional Packing page has the details.
What ID do I need to pick up a package?
A photo ID that matches the name on the package. Having your tracking number helps us find it faster.
What's the cutoff — when does UPS pick up?
UPS picks up from our counter Mon–Fri at 3:00 PM. Pickup times can change, so call (815) 505-2509 to confirm before you come in.