Pack & Ship
Happy Returns
Returning an online order? If your retailer offers Happy Returns, bring the item and your QR code — no box or label needed for eligible returns.
Walk-in welcome
No appointment required
- 5970 E State St, Rockford, IL 61108
- 815.505.2509
- Monday – Saturday: 9:00 AM – 6:00 PMSunday: Closed
Turnaround: ask when you drop off and we’ll give you a real date for your job.
What’s included
Everything for happy returns, in one visit.
QR-code returns — no box, no label
Participating online retailers
Quick drop-off at the counter
Eligible returns only — your retailer's return flow tells you
What to bring
Come prepared, leave finished.
Not sure about something on the list? Call 815.505.2509 before you head over and we’ll sort it out.
- The item you're returning
- The Happy Returns QR code from your retailer's return flow
Also in Pack & Ship
View all servicesRelated services.
Ready when you are
Start a Return today.
Walk in at 5970 E State St, Rockford, IL 61108, call 815.505.2509, or request a quote and we’ll price it out with you.