How to Ship Internationally from Rockford, IL

Before you come in

• Who's getting it?

  Bring their full name, street address, country and a phone number. Write it all out, with no abbreviations.

• What's in the box?

  Tell us each item, and be specific: "power drill," not "tools." Every item needs its own value.

• The paperwork

  We handle the customs forms here. Selling what you're sending? Bring your invoice.

• The rules at the other end

  Every country has its own list of things it won't take. If a package breaks the rules, customs can turn it away, send it back, or even destroy it. Not sure about batteries, liquids or food? Ask us before you pack.

Pack it for the trip

These tips come from UPS's own packing guidelines. Every carrier can add its own rules, so we pack to the one you choose.

Rather not pack it yourself? Bring it in. We pack fragile, oversized and international shipments, and the boxes, foam and bracing are right here. Professional packing

Which carrier?

We ship with UPS, USPS, DHL, Spee-Dee & Meest. For overseas, they're not all the same. Price and speed depend on where it's going, how heavy it is and how big. So we'll look at your options together at the counter.

• 

  DHL

  International

  DHL Express reaches 220+ countries and territories. Sending goods, not documents? DHL asks for a commercial or proforma invoice. Duties and taxes aren't part of the shipping price. Either you or the person receiving it pays them.

  DHL shipping

• 

  UPS

  International

  We ship UPS overseas right from our counter. Which services you can use depends on where it's going. Just dropping off a UPS package or a return? That's our UPS Access Point.

  UPS shippingUPS Access Point

• USPS

  International

  USPS has three overseas services. Priority Mail Express International lists 3–5 business days to many major markets. Priority Mail International lists 6–10. First-Class Package International Service varies by destination. The first two include tracking and some insurance. Every package needs a customs form.

  USPS shipping

• Meest

  International

  Meest ships international parcels. Its site lists destinations including Ukraine, Poland, Moldova and Kazakhstan, and says it doesn't deliver from the U.S. to Russia or Belarus. Duties can be prepaid by you or paid by the person receiving it. We confirm your destination is covered when you ship.

  Meest shipping

• 

  Spee-Dee

  Regional

  Spee-Dee is a regional Midwest carrier. Its website doesn't list international service. For overseas, just ask us at the counter.

  Spee-Dee Delivery

All our international shipping options

Already have a package on its way? Our Track page links to UPS, USPS, DHL, Spee-Dee, Meest and FedEx tracking. Track a package

Quick answers

What should I bring?

The package, or the item and we'll pack it. Bring the recipient's full address and phone number, plus a list of what's inside and what each item is worth. We'll handle the customs paperwork here.

Who pays duties and taxes?

The country you're sending to sets them, and they aren't part of the shipping price. Depending on the carrier and service, you can prepay them, or the person receiving it pays on delivery. USPS also notes that since July 1, 2026, packages valued up to €150 sent to EU customs-rule countries may face new import duties and requirements. Ask us which options your shipment has.

How long will it take?

It depends on the carrier, the service, where it's going and customs. For example, USPS lists 3–5 business days for Priority Mail Express International and 6–10 business days for Priority Mail International to many major markets. It also says customs delays can change that. We'll go over your options at the counter.

Can you pack it for me?

Yes. We pack fragile, oversized and high-value items, including international shipments, to the carrier's requirements. The boxes, foam and bracing are all here.